R77 Baji's Privacy Policy – Our Commitment to Protecting Your Data

📄1. Introduction & Definitions

R77 Baji ("r77", "we", "us") takes your privacy extremely seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and how we keep it secure.

In this policy, "personal data" refers to any information that can directly or indirectly identify you — such as your name, mobile number, email address, financial details, and so on.

By using r77's website, mobile app, or any of our services, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

📥2. What Information We Collect

R77 only collects the information that's strictly necessary. We never ask for excessive or irrelevant data.

2.1 Information You Provide Directly

• Name, mobile number & email address (collected at registration)
• Date of birth (for age verification)
• Bank / bKash / Nagad details (for payments)
• National ID or passport (for KYC verification, where required)
• Information provided when contacting support

2.2 Automatically Collected Information

• IP address & device information (type, operating system)
• Browser Information & Cookie Data
• Site usage patterns & betting history
• Login time and session data
• Mobile app usage statistics

🎯3. How We Use Your Data

R77 uses collected data only for specified purposes. Your information is never used arbitrarily or in any way that could harm you.

• Account management: Registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals securely.
• Service improvement: Analysing user experience to improve the platform.
• Security: Detecting fraud, multiple accounts, or suspicious activity.
• Contact: Important updates, security alerts, and (with your consent) promotional messages.
• Legal obligations: To meet applicable legal and regulatory requirements.

🗄️4. Data Retention Policy

R77 retains your data only for as long as necessary. Any information no longer needed is securely deleted.

4.1 Retention Periods

• Account information: Duration of active account + 5 years (as required by law)
• Transaction records: 7 years (as required by financial regulations)
• KYC Documents: 5 years after verification
• Cookie data: After session ends, or a maximum of 1 year
• Support conversations: 2 years

4.2 Storage Location

R77's servers are housed in secure data centres. All data is stored in encrypted form and backed up on a regular basis.

🤝5. Who We Share Your Data With

R77 never sells your personal data. However, in certain limited circumstances, it may be shared with trusted parties:

• Payment processor: Solely to process payments via bKash, Nagad, or bank transfer.
• KYC service provider: Via a secure third-party provider for identity verification.
• Law enforcement agencies: When required by a court order or valid legal process.
• Analytics Services: For platform improvement, with all data fully anonymized.

💳6. Special Protection for Payment Information

Payment data is r77's most sensitive information. We have put special measures in place to keep it secure.

• BKash, Nagad, or card numbers are not stored on r77's core servers
• All payment processing takes place through fully encrypted channels
• Complete payment details are inaccessible even to r77 staff
• A separate OTP verification is required for every transaction
• An automated alert system is active for suspicious transactions

6.1 Payment Security Standards

R77 follows PCI DSS (Payment Card Industry Data Security Standard)—the world's most rigorous payment security standard, used by Visa and Mastercard.

🍪7. Cookie Policy

Cookies are small files stored on your browser or device. r77 uses the following types of cookies:

7.1 Cookie Types & Purposes

• Essential cookies: Maintaining login sessions and security tokens. The site cannot function without these.
• Analytics Cookies: To understand which parts of the site are used most—all data is anonymized.
• Preference Cookies: To remember your language, theme, or other preferences.

7.2 Cookie Controls

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working properly.

⚖️8. Your Rights

As an r77 member, you have the following rights over your own data — rights that we fully respect and uphold.

To exercise any of these rights, email our support team at: privacy@r77-baji.com. We will respond within 15 business days.

👶9. Children's Privacy

R77 is strictly for adults (18+). We do not knowingly collect any information from anyone under the age of 18.

If we become aware that personal data has been inadvertently collected from a minor, we will delete it immediately and close the associated account.

🛡️10. Technical Security Measures

R77 uses industry-leading technology to keep your data secure.

• 256-bit AES encryption — for all data
• TLS 1.3 protocol — during data transfer
• Two-factor authentication (2FA) option — for login
• Automated system for detecting unusual activity
• Regular security audits and penetration testing
• Server firewall & DDoS protection
• Strict access controls on employee data access
• 24/7 Security Monitoring Centre

10.1 In the Event of a Data Breach

In the event of a data breach, r77 will notify the relevant authorities within 72 hours and inform affected users as soon as possible.

🔄11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time, due to new services, legal requirements, or security improvements.

• You will be notified of important changes via SMS or push notification
• The date of the latest update will be shown at the top of this page
• Continued use of the site after any changes constitutes acceptance of the updated policy

📬12. Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us:

We take all matters relating to our Privacy Policy very seriously. If you have a complaint, please let us know first — we will do our utmost to resolve it.